Last updated: 3 February 2026
This Privacy Policy explains how TUFHOST (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and services at tufhost.online. By using our services, you agree to this policy.
1. Information We Collect
We collect the following information when you use our services:
Name or username
Email address
Discord username (if applicable)
Payment details (processed by our third-party payment provider)
Support tickets and messages you send to us
We may also automatically collect basic technical information such as your IP address and device type for security and service improvement purposes.
2. How We Use Your Information
We use your information to:
Provide and manage your Minecraft server
Process payments and refunds
Respond to your support requests
Improve our website and services
Prevent fraud, abuse, and violations of our Terms of Service
Send important service-related updates
We do not sell your personal data to any third parties.
3. Payments and Third Parties
All payments are processed through secure third-party payment providers.
4. Data Security
We take reasonable security measures to protect your data, including:
Secure servers
Encrypted website connection (HTTPS)
Limited staff access to personal information
However, no online service is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to:
Keep you logged in
Remember your preferences
Improve website performance
You can disable cookies in your browser settings, but some website features may not work properly.
6. Data Retention
We keep your personal data only as long as necessary to:
Provide our services
Resolve disputes
Meet legal or security requirements
When no longer needed, your data may be deleted or anonymized.
7. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: support@tufhost.online
🌐 Website: tufhost.online
💬 Discord: https://discord.gg/KTYXrpJCPX