Privacy Policy

Last updated: 3 February 2026

This Privacy Policy explains how TUFHOST (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and services at tufhost.online. By using our services, you agree to this policy.

1. Information We Collect

We collect the following information when you use our services:

Name or username

Email address

Discord username (if applicable)

Payment details (processed by our third-party payment provider)

Support tickets and messages you send to us

We may also automatically collect basic technical information such as your IP address and device type for security and service improvement purposes.

2. How We Use Your Information

We use your information to:

Provide and manage your Minecraft server

Process payments and refunds

Respond to your support requests

Improve our website and services

Prevent fraud, abuse, and violations of our Terms of Service

Send important service-related updates

We do not sell your personal data to any third parties.

3. Payments and Third Parties

All payments are processed through secure third-party payment providers.

4. Data Security

We take reasonable security measures to protect your data, including:

Secure servers

Encrypted website connection (HTTPS)

Limited staff access to personal information

However, no online service is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to:

Keep you logged in

Remember your preferences

Improve website performance

You can disable cookies in your browser settings, but some website features may not work properly.

6. Data Retention

We keep your personal data only as long as necessary to:

Provide our services

Resolve disputes

Meet legal or security requirements

When no longer needed, your data may be deleted or anonymized.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: support@tufhost.online

🌐 Website: tufhost.online

💬 Discord: https://discord.gg/KTYXrpJCPX