Refund Policy

Refund Policy — TUFHOST

Last updated: 3 Feb 2026

At TUFHOST, we believe in customer satisfaction. Our refund policy is simple and transparent.

1. Full Money-Back Guarantee (24 Hours)

We provide a 100% full refund within 24 hours of your purchase.

You may request a refund for any reason — no justification required.

After 24 hours, all payments are considered final and non-refundable.

2. How to Request a Refund

To request your refund, you can use any one of the following methods:

Create a ticket on our Website

Open a ticket on our Discord server

Please include:

Your Order ID

Server ID (if applicable)

Username

3. Refund Processing Time

Once approved, refunds are usually processed within 5–7 business days, depending on your payment provider.